It does not matter what your product line is, service is the key difference to your success. Service builds a value-added benefit that can increase your client's retention rate and generate a higher asking price for your product line. From the very first sale to the one hundredth repeat sale from a satisfied, retained customer, it is the level and consistency of the service that you provide that allows your revenue streams to grow.
You are in the Service Industry, no matter what your business is!
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TheProfitRepairman under Marketing
From http://www.usatoday.com 1813 days ago
Made Hot by: on June 3, 2008 10:44 am
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Tom Marquardt, The Profit Repairman