The concept of a customer journey is well-known - get the customer from point A (not a customer) to point B (successful!) - but how exactly Customer Success overlays on that map is what this article covers.
Understanding the Role of Customer Success in the Customer Journey
Posted by lincoln-murphy under MarketingFrom http://customersuccess.gainsight.com 3529 days ago
Who Voted for this Story
Subscribe
“The niches I blog about (blogging/guitar mostly). But that’s not because...”
“Rachel: More power to you! Thanks for sharing!
Best Premises,
Martin...”
“Adam: Which is your favorite niche at the moment?
All the Best,
Martin...”
“Javelyn: Thanks for sharing these ideas. I see the potential for a...”
“Adam: Thanks for your response and input on how to do posts reels on...”
Comments