Find out why there are revolutionary changes coming in the way we do business and how your customers will play the most important role.

Sponsored Content

Who Voted for this Story



Comments


Written by HeatherStone
508 days ago

Kasey,

Looking at customers as your partners in business gives you a whole new way to look at your market, and, I'd argue, creates more opportunities than problems. Your community can save you time and guess work by letting you know how to serve them better. And when you get it right, they can make you famous by telling the world.



Written by copyjuice
508 days ago

Heather - I'm glad you agree. And I think what you explained is just the beginning of a wave of change that will put more influence in the hands of consumers. But I don't think it's something to fear. When businesses serve people better - they become better businesses.



Written by tiroberts
508 days ago

Great post, Kasey. Your customers are definitely your best form of advertising. If you provide an impeccable service or product, they'll naturally refer people to you and help you grow your business significantly. I appreciate you sharing your insights with us on BizSugar. :)

Ti



Written by copyjuice
508 days ago

Thanks Ti,

Customer word-of-mouth is one thing, I think we're moving toward more and more involvement and interaction between consumers and brands.



Log in to comment or register here.

Back to Business Contest

McCray Transportation calendar

Submitted by Darcy McCray from McCray Transportation
Subscribe

BizSugar "Contributor" Found Partner Online

Meet our most recent BizSugar "Contributor of the Week" on Facebook Jim Armstrong of Get Busy Media. Jim not only runs … More
Editor's Picks

Make sure your employees are protected from freaky accidents.
Learn what freaky accidents can do to your health care costs.
Learn more about workplace accidents on our BizSugar blog.
What can you do about those freaky accidents in the workplace?