What matters is not so much how many new customers you acquire but how many loyal customers you keep. Customer retention refers to activities that a company undertakes in order to keep their customers from deflecting to their competitors. Check out this guide to learn more about the benefits of customer retention and how to apply it in your own business.
The Business Guide to Boosting Customer Retention
Posted by carolsoriano08 under MarketingFrom http://www.infinitcontact.com 3279 days ago
Made Hot by: mikehartman1 on April 28, 2015 11:17 am
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