BizSugar.com › Marketing › Startup Retailers Emphasize Customer Service

Many startups realize the significance good customer service can mean for the success of a small business - or even a large operation. When done right, customer service can grease the wheels of any marketing and loyalty program. That's exactly what Joan Lamonica did when she opened up a retail store recently. She's the fashion designer and owner of Sara Mique and she quickly realized how important customer service was to her company.