Every business is looking to have satisfied customers. In fact, you are looking for customers who are so satisfied, that they will evangelize your product. A large part of customer satisfaction comes down to what they expected in the first place and what you sold them.
Manage Your Customer's Expectations and Meet Them With a Bonus. :: Management Direct
Posted by alastair under MarketingFrom http://www.managementdirect.com 4705 days ago
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