Let me start by giving you some back story to this post. I read and pointed out on twitter an article from Fast Company - here's the tweet - @ducttape: Are You Building a Consumer-Facing Company? http://su.pr/2XxE7B the customer vs culture debate rages on. The gist of the article is that sometimes you have to bend to make sure the customer is ultimately served. But, a little voice inside my head said - at what cost?
Is the Customer Always Right?
Posted by
ducttape under Marketing
From http://www.ducttapemarketing.com 1402 days ago
Made Hot by: on July 22, 2009 9:49 am
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