Different forms of support can be valuable at different stages. But basically, it all boils down to either preventing a problem or solving the problem once it occurred. And that’s why along the whole customer journey it’s necessary to implement proactive and reactive support tools.
How SaaS Companies Convert and Retain more Customers with Proactive and Reactive Support Tools
Posted by swarmcontent under MarketingFrom https://www.linkedin.com 2535 days ago
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