Saving customers’ time can help to keep them buying your products or services. Here is a story how one small business saw the customer signals which led to increased customer retention and sales. As well here is how you can use this quick way to keep customers buying your products or services.

Sponsored Content


Comments


Written by AngelBiz
400 days ago

Susan - Excellent point. Knowing you customer at both individual level (Hi Mike - Would you like your usual?) as well as aggregate level (more customers like banana and strawberry flavor ice cream) can help businesses tailor their products and services to them. The key is to make their lives easier and simpler as you stated. In these when everyone is always in rush to finish multiple tasks the customers will appreciate it.



Written by m4bmarketing
400 days ago

Hi Harry,

Great point about the individual and aggregate level and agree it can help to tailor products or services. Thanks for adding this.

Susan



Written by tiroberts
400 days ago

Yes, I agree, Susan bought out some great points in this piece. I like to focus on the personal aspect. I've learned that that treating each customer as an individual has such a huge impact on future business and it's important to keep that at the forefront.

Thanks again, Susan, for sharing your valuable insights with our community.

Ti



Log in to comment or register here.

Free, Fast & Easy: A new way to communicate benefits to employees

  We know that as a small business owner, you have your hands full. Aflac has made it easier for you to communicate …
Subscribe

Shane Gibson @ShaneGibson Takes Social Marketing to a Global Audience

If you have any doubts about the power of social media as a global marketing tool, just talk to Shane Gibson. As … More
Editor's Picks


Did you know you can now post video on BizSugar?
Post your small business video to BizSugar today!
It's time to up your game with video on BizSugar!
Have you tried BizSugar's new video posting feature?