Know your customer well. It's the golden rule. We have all heard about it. We all know it and yet so many will still take a chance picking up the phone and dialing a random with a number from a list or their CRM hoping to charm their prospect and coax them into buying. It's not just phone based, emails and direct mails are often send with a hit or miss strategy without really doing some background research on where they are headed. Even if they are not interested in buying what you have to offer right away, prospects always respect the fact that you know something about them or their companies.

Who Voted for this Story



Comments


Log in to comment or register here.
Subscribe

Holly Hanna: Facebook "Contributor of the Week"

Say hello to Holly Hanna, our first BizSugar Facebook "Contributor of the Week." Holly has always wanted to be a … More
Editor's Picks

Woo-hoo! Congrats to Contributor of the Week Laura Petrolino!
Sign up for our weekly newsletter that comes out every Friday!
We'll show you ours...if we can see your... small biz videos!
What's your take on small biz? Register and share your thoughts!