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The single most important aspect of business is the finesse you exhibit when you are with your “audience.” In coaching and teaching communication leadership, I often remind learners to “be kind to your audience.” And I constantly remind them to, “Take responsibility for your audience’s experience of you.”
Who is your audience? Everyone around you.
Whether you are sitting with your boss having a one-on-one conversation, texting a friend or standing on stage in front of 10,000 people: you are with your audience.