Darnell Holloway of Yelp shares with us how small businesses can compete, thrive and survive in the Feedback Economy, why Yelp doesn’t recommend small businesses ask customers to leave reviews, and why the speed at which you respond to a negative review can be critical to getting it updated to something more positive.
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“Javelyn: Thanks for sharing these ideas. I see the potential for a...”
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There are a few things you can do,...”
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“The hard thing with the timing, is if you have an international audience...”
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