Can Your Customers’ Moods Affect Your Sales? | M4B Marketing
From http://www.m4bmarketing.com 194 days ago
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Warren J. Rutherford
Warren is a management and executive coach, Director of Coaching Programs for Innermetrix, a One Page Business Plan consultant, and has a dynamic manager as coach …









Comments
192 days ago
It can take some time to get to know your customers on this level, especially if you've got a lot of them, but I think it can be incredibly useful. Over time being able to anticipate customer behavior can help you avoid missteps that could potentially cost you time and money. Of course, it may take some trial and error to gain this kind of insight. Consider it an investment in improving your customer service.
191 days ago
It can take time and the depth does depend on what you sell and as you mentioned the number of customers. I like the way you called it an investment as this can give your business a great return.
By the way I like the way we are now emailed if we get comments. Saves time and means we can make sure we reply.
Susan