To be effective in getting more customers you can’t leave it to chance. As this makes your marketing more difficult to get results. Here is a story about a giraffe that provides simple lesson when you want more customers.


Written by HeatherStone
1445 days ago

Hi Susan,

It can take some time to get to know your customers on this level, especially if you've got a lot of them, but I think it can be incredibly useful. Over time being able to anticipate customer behavior can help you avoid missteps that could potentially cost you time and money. Of course, it may take some trial and error to gain this kind of insight. Consider it an investment in improving your customer service.

Written by m4bmarketing
1444 days ago

Hi Heather,

It can take time and the depth does depend on what you sell and as you mentioned the number of customers. I like the way you called it an investment as this can give your business a great return.

By the way I like the way we are now emailed if we get comments. Saves time and means we can make sure we reply.


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