BizSugar.com › Management › What is Your Most Valuable Customer Feedback Channel? (POLL)

Getting feedback from your customers is critical. Feedback let’s you measure customer response to your product, service or brand and make tweaks where necessary.
But when it comes right down to it, the real question is how your customers prefer to provide you that feedback. (How you prefer to receive it is less important.) It’s best for you to be attuned to the way your customers prefer to communicate.