Customer service is a highly developed art form in Japan. As foreign firms become increasingly active in the Japanese market, they face many challenges in meeting with Japanese customer service expectations.
October 8, 2014
Today 4 in 10 women are the sole or primary breadwinners for their families,¹ and they do more than twice the amount …Sponsored By Aflac
There was a time when a graduate from journalism school dreamt of nothing so much as landing that first beat reporter … MoreMore Contributors