Customer service is a highly developed art form in Japan. As foreign firms become increasingly active in the Japanese market, they face many challenges in meeting with Japanese customer service expectations.

Who Voted for this Story



Comments


Written by bigmoneyweb
1026 days ago

What an excellent article! Thank you for sharing some solid, concisely written, and very useful advice, and also for giving vivid examples. Thanks for sharing.



Log in to comment or register here.

5 Things Your Latino Employees Wish You Understood

Latino employees are the fastest-growing segment of the U.S. workforce – in fact, by some estimates one in three working …
Subscribe

A Warm Welcome to Niall Devitt, BizSugar's New Community Manager

Please say hello to Niall Devitt, our new Community Manager here at BizSugar. Many of you know Niall from … More
Editor's Picks


Have you tried BizSugar's new video posting feature?
Did you know you can now post video on BizSugar?
It's time to up your game with video on BizSugar!
Post your small business video to BizSugar today!