Customer service is a highly developed art form in Japan. As foreign firms become increasingly active in the Japanese market, they face many challenges in meeting with Japanese customer service expectations.

Who Voted for this Story


Written by bigmoneyweb
1958 days ago

What an excellent article! Thank you for sharing some solid, concisely written, and very useful advice, and also for giving vivid examples. Thanks for sharing.

Log in to comment or register here.

Give millennials a reason to stay - The benefits that can help you retain young talent

Job-changing is fast and furious in the early years of millennials’ careers: Young adults born in the early ‘80s …

Ian Smith @IanDSmith Builds a Remarkable Business

Ian Smith likes to say that your business is either remarkable or invisible, and that which one it is depends on … More
Editor's Picks

It's time to up your game with video on BizSugar!
Post your small business video to BizSugar today!
Share your small business tips with the community!
Have you tried BizSugar's new video posting feature?