Some innovation needs to be aimed at improving processes, efficiency, and profitability. But when it comes to digital transformation, changes must revolve around human beings and their expectations.
Let’s go through a quick overview of the steps that companies need to go through in order to start a change management process that leads to the creation of a better human experience.
Digitization 2.0: Moving From Customer Experience to Human Experience
Posted by swarmcontent under ManagementFrom https://blog.userlane.com 2088 days ago
Made Hot by: centrifugePR on August 3, 2018 12:55 pm
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