For effective quality management initiatives to really take root, it's important that the organizational view of quality be transformed. Rather than some separate entity or department, quality needs to become part of every employee's daily thought process.

For quality management initiatives to succeed, a plan needs to be set in place. Industry Insights' Matthew Littlefield explains how to get the plan in motion.

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Share your small business tips with the community!
Share your small business tips with the community!
Share your small business tips with the community!
Share your small business tips with the community!