BizSugar.com › Management › 3 Tips for Hiring Millennials to Work in Customer Service

Can you get Millennial employees to work in customer service roles? If you’ve swallowed the conventional wisdom about this generation — that they’re entitled, spoiled and hard to work with — you may think there’s no way you could convince them to take a “lowly” entry-level customer service role. But the conventional wisdom about Millennial workers is far from true.