Here is some advice for law firms (but also applicable to most small businesses) about winning back dissatisfied clients. Frustrating or even angering clients or customers can have unforeseen side-effects way beyond just loosing business. Here are some tips to smooth things over when it becomes necessary.
Advice For Law Firms (And Other Small Businesses) on Winning Back Dissatisfied Clients
Posted by ShawnHessinger under LegalFrom http://www.lawbusinesstips.com 4801 days ago
Made Hot by: BusinessBloggerPro on March 15, 2011 2:58 am
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Martin...”
“Thank you, Martin. That's a fantastic motto... and I couldn't agree more!...”
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4801 days ago
Duncan
*(Ichabod Slip, in the 3 Stooges)