Small Biz: Retention issue? Ask your employees. Analyze customers.

Posted by Geoff under Human Resources
From http://www.bizcompare.com 200 days ago
Made Hot by: GraftonToday on October 31, 2012 8:57 pm

Issue: Employee retention problems which is due to a very unpredictable flow of work requiring employees to be ultra flexible with their work availability.

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Comments

Written by HeatherStone
200 days ago

Hi Geoff,

I think a big issue with retention is how prepared employers were about the realities of the job when they first signed on. Were you honest with them? Has the job changed? If so, employees leaving may simply be a reality you need to deal with. If you haven't been straight up about what a job involves, this may be a problem with your company culture that needs to be fixed.

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Written by Geoff
199 days ago

Heather, I agree with you. Intuitively, it seems like there may still be a gap between what is portrayed at the recruiting stage and the reality of the role. Also, they say that they are down to under 20% turnover after 3 months. I wonder what the norm is for that industry? It could be that he’s actually doing better than others.

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