BizSugar.com › Global › DOCS, and Why They’re Important for Your Software Business

Although we tend to forget about this sometimes, WordPress plugins and WordPress themes are classic software-based businesses.

At some basic ground level, the product is not much different than any other application a person might have installed on their computer.

You have three ways of tackling this issue:

- either make your product uber-simple, so people can press a button and it just works, or
- have an awesome support, or
- give your customers good docs.