Companies today aren't just paying attention to their customer's overall satisfaction levels. To better identify the roadblocks to excellent customer service, companies are cosely examining exactly what about the experience is bothering customer,especially when it comes to customer-agent interaction


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Three Key Voluntary Policies for Women

Today 4 in 10 women are the sole or primary breadwinners for their families,¹ and they do more than twice the amount …

Kimberly Turner @kimberlyaturner Helps Moms Succeed

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