Companies today aren't just paying attention to their customer's overall satisfaction levels. To better identify the roadblocks to excellent customer service, companies are cosely examining exactly what about the experience is bothering customer,especially when it comes to customer-agent interaction
Why your Customer Service Agents need to actually Care [Infographic]
Posted by ryandonegan under Customer ServiceFrom http://www.infosysblogs.com 4074 days ago
Made Hot by: bizyolk on March 2, 2013 10:25 am
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