CRM is hardly a new concept. But, a series of technological advances over the past decade has turned CRM into a sophisticated, cutting edge approach to business. Many companies, however, are not taking full advantage of this powerful framework even if they have invested in a CRM solution.
Where Many Businesses Are Going Wrong With CRM
Posted by Adam_Gottlieb under Customer ServiceFrom http://frugalentrepreneur.com 4057 days ago
Made Hot by: justretweet on March 20, 2013 8:34 am
Who Voted for this Story
Subscribe
“Yes, it's quite the new term Martin. But it's been around for a while....”
“Automation is a broad topic but I like ConvertKit for emails and SocialBee...”
“Lisa: I have not heard about the expression, "engagement...”
“Adam: Do you have a favorite tool at the moment?...”
“Adam: I have to look into this issue in the near future... ;)...”
Comments