This article is about a recent visit to a coffee shop and why the author chose one over the other. - And guess what, it had nothing to do with the coffee! It's about the experience that each place offered. So what experience does your small business deliver?
What Do You Really Sell? The Starbucks vs. Peets Story
Posted by FortuneMarketing under Customer ServiceFrom http://fortunemarketingcompany.com 5224 days ago
Made Hot by: on January 11, 2010 7:04 pm
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