There are NO Costs to Listening to Customers - Infinit Contact | Small business news; tips; networking | BizSugar

Submit an Article

19

There are NO Costs to Listening to Customers - Infinit Contact

There are NO Costs to Listening to Customers - Infinit Contact - http://www.infinitcontact.com

Posted by alleliaspili under Customer Service
From http://www.infinitcontact.com 3621 days ago
Made Hot by: techmedia on May 28, 2014 7:02 am

While executives would ask how much it would cost to listen and act on the voice of the customer (VOC), it should be viewed as how much would it cost the business if they do NOT listen to the voice of the customer.

Who Voted for this Story

Top BizSugar Users

This week's most active BizSugar users. Join Them!

Comments

Log in to comment or register here.

Subscribe

Latest Comments

“Adam: I have to look into this issue in the near future... ;)...”

“Rachel: Thanks for your input. I tend to agree with you. It was...”

“Hey Martin, Honestly, no. I think that most people can tell that they are...”

“Fantastic, thank you!...”

“Honestly, no. I think that most people can tell that they are looking at...”

Share your small business tips with the community!

Share your small business tips with the community!

Share your small business tips with the community!

Share your small business tips with the community!