CSM is the proactive management of subscription based SaaS (Software-as-a-Service) customer accounts to help expand revenue, drive end user adoption, reduce churn rates and identify advocates.
The Rise of Customer Success Management #infographic
Posted by
SaadAhmadkhan under Customer Service
From http://www.visualistan.com 3183 days ago
Made Hot by: advertglobal on August 4, 2015 12:54 pm
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3181 days ago