The Power of One Simple Question

Posted by lyceum under Customer Service
From http://timberry.bplans.com 3903 days ago
Made Hot by: FutureVision on August 23, 2013 6:41 pm

By Tim Berry:

I like this. If you want real customer feedback, keep it simple. My friend Stephen Lahey, of Small Business Talent, understand email, and who he’s talking to, when he asks his small business owner clients one simple question:

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Comments

Written by Webdev1
3894 days ago

I believe that when you're asking a good question it also can get good responses.Good article for start ups anyways.

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Written by lyceum
3894 days ago

Webdev1: Thanks for your comment. Have you asked your question the simple question described in Tim Berry's post?

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Written by tiroberts
3896 days ago

Questions are indeed powerful. I believe that asking the right ones are the most powerful marketing tool that you can have. Thanks for sharing with the community.

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Written by lyceum
3896 days ago

Ti: Thanks for your comment! Have you asked your customers this question? If so, I am curious to hear about their answers! :)

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Written by bigmoneyweb
3903 days ago

There is certainly a great power to asking your customers or readers a very simple question. This is one business strategy that most people ignore but i tell you, it can be a very effective way to succeeding in any business. Thanks for sharing this with the bizsugar community.

Val

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Written by lyceum
3896 days ago

Valentine: Thanks for your comment. Have you asked your customers this question? If so, I am curious to hear about their answers! :)

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