Being a customer service representative in today’s digital age is equally a blessing and a curse. On the one hand, it's easier than ever before to connect with customers anytime by means of a number of various communication channels. On the other hand, customers essentially expect that you'll speak with them through the various channels throughout the process and whenever they want to.
The Evolution, Success and Future of Online Live Chats
Posted by
sawarams under Customer Service
From https://www.tagove.com 2922 days ago
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