Shonali Burke takes an in-depth look at a CRM tool for small business called Streak. Obviously, a tool to track relationships with customers is paramount. This one is interesting because it easily integrates with free tools like Gmail and Google Apps.

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Comments


Written by HeatherStone
441 days ago

Hi Shonali, Frank

This is a great introduction to Streak! I have been wanting to experiment with CRM, but just haven't had the occasion to use it yet. What I'd like to know is how you feel it compares to some of the big CRM players out there like Sugar or SalesForce. What I'm always looking for is low cost or free tools for bootstrappers, and Streak seems to fit the bill. But I'm always left wondering what the key differences are. Thanks for your post, and I look forward to hearing more.



Written by shonali
441 days ago

Hi Heather - thank you! And Frank, thank you so much for sharing. Heather, I think it's definitely a contender vis-a-vis Salesforce, I can't remember if I checked out Sugar... I looked at SO many different solutions!

I was actually leaning towards Salesforce's small business version, but as part of my research, a friend who'd signed up with Salesforce a while back told me that the Salesforce "lite" features are minimal, and that they try to move you to a higher subscription very quickly. I really don't like it when companies do that, so I decided to keep looking. Then I think Zoho was a contender, but once I found Streak and experimented with it, I really liked it, especially because of its integration with Gmail and Google Apps. So definitely check it out.



Written by frankstrong
441 days ago

I'd have to defer to Shonali -- I haven't used it -- but I'll make sure she sees this! I have used Saleforce extensively and by my observation, they are moving the price points upstream.



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