Shonali Burke takes an in-depth look at a CRM tool for small business called Streak. Obviously, a tool to track relationships with customers is paramount. This one is interesting because it easily integrates with free tools like Gmail and Google Apps.
Streak: Possibly the Best CRM System for Small Business
Posted by
frankstrong under Customer Service
From http://www.waxingunlyrical.com 108 days ago
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Comments
108 days ago
This is a great introduction to Streak! I have been wanting to experiment with CRM, but just haven't had the occasion to use it yet. What I'd like to know is how you feel it compares to some of the big CRM players out there like Sugar or SalesForce. What I'm always looking for is low cost or free tools for bootstrappers, and Streak seems to fit the bill. But I'm always left wondering what the key differences are. Thanks for your post, and I look forward to hearing more.
108 days ago
I was actually leaning towards Salesforce's small business version, but as part of my research, a friend who'd signed up with Salesforce a while back told me that the Salesforce "lite" features are minimal, and that they try to move you to a higher subscription very quickly. I really don't like it when companies do that, so I decided to keep looking. Then I think Zoho was a contender, but once I found Streak and experimented with it, I really liked it, especially because of its integration with Gmail and Google Apps. So definitely check it out.
108 days ago