Social Media Helps Your Business With Customer Service

Social Media Helps Your Business With Customer Service Avatar Posted by BusinessBloggerPro under Customer Service
From http://smallbiztrends.com 1481 days ago
Made Hot by: tcamba on November 20, 2012 1:29 pm
Sure you use social media to push out your message. Who doesn't? Tools like Facebook and Twitter can be fantastic channels for building your brand, but there's another kind of marketing social media can help you with and a recent survey shows more and more small businesses are figuring this out. I'm talking, of course, about customer service. So many businesses are worried about that complaint about your service or Website surfacing on your Twitter or Facebook pages, but instead or worrying, use this as an opportunity. Here's a post from Small Business Trends with some tips to help get you started.





Comments


Written by bigmoneyweb
1481 days ago

As a company, you strive to supply what your customers demand, in an efficient, cheerful, and courteous manner. After all, a smiling customer = a loyal customer = a customer who will refer you to her friends and contacts. There used to be a time when a “referral” was something that happened between two friends over coffee. Today, with viral messaging enabled by social media, a referral can quickly reach thousands. If your customers “Tweet” or blog about how pleased they were with your service, that could lead to many more clients. Thanks for sharing.



Log in to comment or register here.

This Could Be One of the Most Underestimated Employee Benefits

What's more important than salaries at your small business? Small business owners and entrepreneurs sometimes believe they …
Subscribe

Marie Forleo Kicks Ass For Small Business @marieforleo

Marie Forleo not only talks the talk. She also walks the walk. In 2001, she quit her job in publishing and embarked on … More
Editor's Picks


Post your small business video to BizSugar today!
Have you tried BizSugar's new video posting feature?
It's time to up your game with video on BizSugar!
Did you know you can now post video on BizSugar?