Alan Gleeson relates a tale of good customer service, the sad paucity of such service, and the importance of having the right tools for the job.

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Written by Sian Phillips
4487 days ago

Good customer service is key and unfortunately lots of companies do fall down badly in this area. Hopefully some will take note from your post and improve.



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Share your small business tips with the community!
Share your small business tips with the community!
Share your small business tips with the community!
Share your small business tips with the community!