Helping the customer identify new opportunities to grow their businesses, working with customers who've identified a problem but need to better define it and research alternative solutions, working with a customer who has well researched the issue and has issued a RFP, or working with a professional buyer responsible for certain commodity purchases--each requires different ways of engaging the customer and helping them buy.

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Written by HeatherStone
4292 days ago

Dave,

I know there's a temptation to streamline the sales process naturally translating to a kind of one size fits all approach, but, especially in B2B sales relationships, this is probably a really bad idea. Every customer's needs are different. If you don't address those individual needs, someone else will, guaranteed!



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Share your small business tips with the community!
Share your small business tips with the community!
Share your small business tips with the community!
Share your small business tips with the community!