More than a decade ago, there were only two ways to contact a company – by phone or by fax. Today, you can take your pick; phone, email, live chat, SMS and social media. The list appears endless.This article highlights the benefits of consistent service quality and explains the best practices for the onmi-channel customer services.
Omni-Channel Customer Service Best Practices
Posted by HiringHQ under Customer ServiceFrom https://www.upwork.com 2268 days ago
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