BizSugar.com › Customer Service › How to Keep the Happy in Holiday Customer Service

Over at CMS Wire they have a really cute infographic about customer service during the holidays, but the stats aren’t cute at all.

74% of the respondents in the survey believe that contacting customer service is more of a hassle during the year-end holidays than at any other time of the year. 37% percent said they’d rather eat last year’s stale fruitcake than contact customer service during the holidays.

Sure, it’s kind of a funny statistic, but what it’s really saying is that there is some room for improvement for the holiday customer experience. So here are some tips to help your business shine during this busy season.