How to do “more than asked” WITHOUT giving it away for “free”…

Posted by tcwatson under Customer Service
From http://wp.me 166 days ago
Made Hot by: Squawk Media on December 10, 2012 6:15 am

Discover an easy to use technique that elevates your company above the competition quickly and easily.

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Written by Sian Phillips
165 days ago

Strangely enough I came across something like this on the weekend which made me think. I often hire a car from Hertz when I head back to the UK to visit the family and I think about 70% of the time they always offer me a free upgrade. When I thought about it it probably doesn't cost them a thing as they are the upgrade cars they have freely available so it's a nice touch. Thanks for sharing on Bizsugar.com

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Written by tcwatson
165 days ago

Thanks again for posting (especially to my blog). - Tom

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Written by tiroberts
165 days ago

Fantastic post, Tom. Throwing in freebies is a fantastic way to build and retain business. Like you mentioned, this same principle can be applied in any kind of business. I currently do this in my internet marketing business.

The name of the game in internet marketing is always offer a freebie of some sort and in exchange for an email. I always try to over deliver in the free reports and videos I offer. Even when I'm doing promos on a paid product, offering top notch bonuses for free is a great way to over deliver as well. I've even gone as far a giving unannounced freebies in addition to the bonuses of a paid product. This is always a great surprise to a new customer.

Thanks for sharing this post with our BizSugar community. You shared some great insights and I enjoyed reading it!

Ti

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Written by tcwatson
165 days ago

Thanks again for posting (especially to my blog). - Tom

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Sian Phillips

Sian is the Managing Editor of TweakYourBiz.com, an Associate with The Ahain Group and a Moderator on BizSugar. With over 20 years' worth of experience in business and …