Learn the most typical customer service mistakes that startups make and what they should really be doing.



Comments


Written by ShawnHessinger
847 days ago

Theresa,

Keeping a long term client, especially in B2B businesses where you tend to focus on more expensive and ongoing services or products, is more important than a lot of small business owners realize...until they lose that really big client that they've had for years. New customers are great, but regular bedrock business you can depend upon is where it's at. :)



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