How Do You Build Loyal Customers When Your Business is Brand New?

Posted by Adam_Gottlieb under Customer Service
From http://growingyourbiz.co 4012 days ago
Made Hot by: thecorneroffice on April 25, 2013 7:20 pm

When you start up a new business you're going to be facing some pretty typical challenges. One such challenge is generating sales. In those tentative first months to a year, it is especially important to keep initial customers not only coming back for more, but bringing their friends with them.

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Comments

Written by AngelBiz
4013 days ago

Your suggestion about building engagement with human touch is very important. It is only by building personal relationship with your customers you will be able to build loyal customer base and grow your business.

Another suggestion I have is to get involved in the community. Go visit local schools, churches, sports events, Chamber of Commerce and strike conversation with anyone while at the same time making them aware of your business and products / services. I have found this to be very useful especially for those just starting out.

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Written by Adam_Gottlieb
4013 days ago

Hi Harry,

I agree with your suggestion about getting involved with the community on a personal level and as a business, and face-to-face networking can really help you build awareness of your company/brand if you know how to do it properly. This off-line "marketing" can enhance the promotion and outreach of online businesses as well.

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Written by tcamba
4013 days ago

A touch of empathy can really go a long way for a business. Humans like to talk. It's our natural instincts. Ask your customer, how was your day, good morning, looking good. Make small talk with your customers to let them feel that you truly treasure their presence. Thanks for sharing in Bizsugar!

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Written by Adam_Gottlieb
4013 days ago

Yeah, that human touch is very important. With time becoming a premium asset, there's been a lot of emphasis on outsourcing and automation lately. Though you may be able to accomplish more with these strategies, you'll lose a precious opportunity to connect with your market. There may be a greater ROI in empathy and a smile than the best CRM software or virtual assistant.

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