BizSugar.com › Customer Service › Growing Your Business With Better Customer Service

You can't expect to grow your business, or any other kind of successful organization for that matter, without working on your customer service. A big part of that, says speaker and guest blogger Carol Ritter, is linked to your ability to make customers feel welcome and appreciated. In this post on the Greater Lehigh Valley Chamber of Commerce blog, Ritter tells the story of 1700's era farm in New England being run by a non-profit trying to raise money for the farm's preservation. The problem, says Ritter, is that their customer service left something to be desired. Do you make your customers feel appreciated? It could be the key to your success...or failure!