My kids expect me to drop everything whenever they ask. My neighbor expects me to chip in for cutting down the tree that’s on their property. My parents want me to fly out for a week to help them clean their basement.
These are unreasonable expectations. And clients can be unreasonable, too.
I was reminded about this today as I went through the news. A manager of a doughnut shop, here in Austin, got national attention for making the unreasonable real.
From Client to Raving Lunatic
Posted by AWAI under Customer ServiceFrom http://www.awaionline.com 4174 days ago
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