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Excelling at Multi-Channel Customer Service

Excelling at Multi-Channel Customer Service - http://www.sbmarketingtools.com

Posted by seltzer04 under Customer Service
From http://www.sbmarketingtools.com 2878 days ago

Multi-channel customer service is one of the new marketing ‘buzz words’ that we have inherited along with the internet era.

Businesses are told that they need to be multi-channel to thrive. But what does multi-channel customer service mean in practice?

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