The thing is, when it comes to your competition, they can easily copy your ideas, your products, your look and feel…..the one they they can’t steal is the relationships you build with your customers. Many business don’t realize that it’s the way you treat your customers that makes you different from your competitors. It doesn’t matter if your selling tacos or diamond rings, it’s the same concept.
Customer Service: The Only Thing That Makes Your Business Different-The Small Business Playbook
Posted by
GaryShouldis under Customer Service
From http://www.thesmallbusinessplaybook.com 266 days ago
Made Hot by: Emma on September 5, 2012 5:28 pm
Who Voted for this Story
Subscribe
David Siteman Garland: Building a Community
When David Siteman Garland launched his online community and TV show, he had very few fans.
"Back then only my … More
More Contributors
Editor's Picks
7 Ways You Can Effectively Lose Social Media Followers 
The Ultimate Sales Compensation Question 
5 Factors that can Affect Your Small Business Success
14 Tips for Writing a Content Marketing Style Guide for Your Blog 
What is Social Marketing? (Make Sure You Really Know)
“Thanks for the kind words. Have your also seen my article with experts...”
“Hi Peg,
Not sure I have ever thought about Scoop.it in this way before....”
“Hi Mahmood,
Content marketing is the buzz phrase these days and, of...”
“Hi Lee,
Kind of surprised number 3 didn't place higher, but then again, I...”
“Hi Miranda,
Points 1 and 2 are closely related. Sometimes, even if you can...”
Elaine Rogers
Elaine is a Training & Development Specialist who works with SMEs, Multinationals, Government Departments and Educational Institutions. Her areas of strength are in Web …
- More
- FAQ
- About Us
- Moderators
- Register
Buttons and Widgets
- Legal
-
Privacy | Terms of Use
© 2007-2013 BizSugar.com.
Content posted by BizSugar users
is dedicated to the public domain.
Comments
260 days ago
260 days ago
261 days ago
The first sentence in this post says it all: "Every business, first and foremost, is in the customer service business." If every entrepreneur considered this point, much of the marketing and branding we work so hard on would take care of itself. There are probably exceptions to the rule, but it's really critical to consider how huge a part customer service plays in defining how customers see you.