This article explains how a CRM solution can be used to raise the bar with customer service. In today's market where competition has never been fiercer, one of the means of gaining market share is by differentiation, and great customer service is one good way of adding value to your product or service.

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Cate Costa @cate_costa Combines Passions for Entrepreneurship, Travel

If there's one thing Cate Costa loves as much as helping entrepreneurs, it's being on the move. Now, in her own … More
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