Let your customers help themselves. Create a knowledge base and take the pressure off your customer service resources. The best thing about creating a truly useful knowledge base? It’s cheap, easy and, if done correctly, can actually save you money. What are you waiting for?
Creating an Effective Help Desk Knowledge Base
Posted by
GetApp under Customer Service
From http://www.getapp.com 3577 days ago
Made Hot by: robinandy58 on July 12, 2014 11:01 pm
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