Delivering a positive customer experience is essential in lead generation. Although that fact has been around forever, the way in which you deliver a positive experience is constantly changing.
Well, it just so happens that our Director of Customer Operations, Maureen McCarthy, celebrated her 8-year-anniversary at BuyerZone last month, making her our pick for this month’s Employee Highlights.
Maureen has a lot of knowledge when it comes to customer care services (she’s been in the industry for 20 years!) Enjoy the following answers as Maureen shares her insight on the industry – all from her exercise ball.
BuyerZone's Director of Customer Operations Shares How to Deliver Service with a Smile
Posted by BuyerZone under Customer ServiceFrom http://www.buyerzone.com 3854 days ago
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