Building A Better Business Voice Through Customer Service

Posted by businessbanter under Customer Service
From http://www.businessbanter.com 3860 days ago
Made Hot by: sophia2 on September 25, 2013 12:46 pm

Good customer service is paramount when it comes to business and decision making especially, as a growing businesses that wants to stand head and shoulders with its competition.

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Comments

Written by greatcontent
3860 days ago

The part I like best is not being a doormat. Those customers that demand, and scream for attention are time wasters. I've fired customers before, usually after I let them run me around and into the ground.

They are almost always the same people who want you to cut your price. Sure, it feels as though they are the customer and the customer is always right...but spend that time marketing for 4 other customers who will happily pay your price.

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Written by businessbanter
3849 days ago

Hey, thanks for reading and commenting. I like 'fired customers before' never heard it put that way :) Always, remember the 80-20 rule, I've started to live by it now.

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