I got an aha moment after listening to Brent Leary's interview with Jon Ferrara, CEO of Nimble. What do you think? Is this the "holy grail" of social CRM?
Brent Leary's Interview with Jon Ferrara of Nimble
Posted by lyceum under Customer ServiceFrom http://ego.posterous.com 4129 days ago
Made Hot by: bizyolk on January 9, 2013 2:03 pm
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“Yes, it's quite the new term Martin. But it's been around for a while....”
“Automation is a broad topic but I like ConvertKit for emails and SocialBee...”
“Lisa: I have not heard about the expression, "engagement...”
“Adam: Do you have a favorite tool at the moment?...”
“Adam: I have to look into this issue in the near future... ;)...”
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