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My unbelievably exquisite, lovely, and beautiful wife (she may be reading this) came home from work yesterday and was bubbling over with excitement. I first thought she was just excited to see me after a long day, but in her hand she held a 5 berry milkshake that was ¾ of the way empty and I immediateley identified that as the source of her good mood.



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Written by ShawnHessinger
952 days ago

This all comes down to being honest with customers and clients. In the same category, I would probably add not telling a customer or client you can deliver something when you really can't. No one can be perfect. Customers expect you to be real with them. Tell them what you can do and what you cannot, and when you screw up, tell them that too and try to make it right.
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