Not everyone will contact your small business to complain. But they just might head online to spout off their negative feedback!

Keeping tabs of mentions of your biz on the internet is key to managing your online reputation. Some tips for covering your bases plus an infographic all about customer service. (This post is sponsored by Visa Business).






Comments


Written by tiroberts
1159 days ago

Really great post, Martina. I try to keep tabs on my online rep. I'll periodically do a Google search to look for any negative comments, reviews, feedback and such. So far, I've not found any and I'm happy about that.

Your post has probed me to do another Google search. It's been a while since I've done one so thanks for the reminder! :)

Ti



Written by Martina Iring
1158 days ago

My pleasure Ti! Thanks for your comment!



Written by tiroberts
1159 days ago

Really great post, Martina. I try to keep tabs on my online rep. I'll periodically do a Google search to look for any negative comments, reviews, feedback and such. So far, I've not found any and I'm happy about that.

Your post has probed me to do another Google search. It's been a while since I've done one so thanks for the reminder! :)

Ti



Log in to comment or register here.

This Could Be One of the Most Underestimated Employee Benefits

What's more important than salaries at your small business? Small business owners and entrepreneurs sometimes believe they …
Subscribe

People Don't Care That You Sell Their Data

Will sites like Ello ever replace Facebook? Social media guru Gary Vaynerchuk doesn't think so. On a recent … More
Editor's Picks


Post your small business video to BizSugar today!
It's time to up your game with video on BizSugar!
Have you tried BizSugar's new video posting feature?
Did you know you can now post video on BizSugar?