Not everyone will contact your small business to complain. But they just might head online to spout off their negative feedback!

Keeping tabs of mentions of your biz on the internet is key to managing your online reputation. Some tips for covering your bases plus an infographic all about customer service. (This post is sponsored by Visa Business).




Comments


Written by tiroberts
736 days ago

Really great post, Martina. I try to keep tabs on my online rep. I'll periodically do a Google search to look for any negative comments, reviews, feedback and such. So far, I've not found any and I'm happy about that.

Your post has probed me to do another Google search. It's been a while since I've done one so thanks for the reminder! :)

Ti



Written by Martina Iring
735 days ago

My pleasure Ti! Thanks for your comment!



Written by tiroberts
736 days ago

Really great post, Martina. I try to keep tabs on my online rep. I'll periodically do a Google search to look for any negative comments, reviews, feedback and such. So far, I've not found any and I'm happy about that.

Your post has probed me to do another Google search. It's been a while since I've done one so thanks for the reminder! :)

Ti



Log in to comment or register here.

Three Key Voluntary Policies for Women

Today 4 in 10 women are the sole or primary breadwinners for their families,¹ and they do more than twice the amount …
Subscribe

Dhiraj Das @linktons Brings Passion to the Web

The story of how Dhiraj Das brought Linktons.com to the Web is a reminder of how important passion becomes when … More
Editor's Picks

Post your small business video to BizSugar today!
Did you know you can now post video on BizSugar?
It's time to up your game with video on BizSugar!
Have you tried BizSugar's new video posting feature?