Not everyone will contact your small business to complain. But they just might head online to spout off their negative feedback!

Keeping tabs of mentions of your biz on the internet is key to managing your online reputation. Some tips for covering your bases plus an infographic all about customer service. (This post is sponsored by Visa Business).


Sponsored Content


Comments


Written by tiroberts
511 days ago

Really great post, Martina. I try to keep tabs on my online rep. I'll periodically do a Google search to look for any negative comments, reviews, feedback and such. So far, I've not found any and I'm happy about that.

Your post has probed me to do another Google search. It's been a while since I've done one so thanks for the reminder! :)

Ti



Written by Martina Iring
510 days ago

My pleasure Ti! Thanks for your comment!



Written by tiroberts
511 days ago

Really great post, Martina. I try to keep tabs on my online rep. I'll periodically do a Google search to look for any negative comments, reviews, feedback and such. So far, I've not found any and I'm happy about that.

Your post has probed me to do another Google search. It's been a while since I've done one so thanks for the reminder! :)

Ti



Log in to comment or register here.

Learn How to Build a Firm Benefits Foundation

While health care reform hasn’t gone into full swing mode yet, your business can lay a firm foundation for 2015 by following …
Subscribe

Carol Amato @Carol_Amato_ Brings Experience to Business

Carol Amato launched her business career the old fashioned way, starting from the ground up. Right out of high … More
Editor's Picks

Post your small business video to BizSugar today!
Have you tried BizSugar's new video posting feature?
It's time to up your game with video on BizSugar!
Did you know you can now post video on BizSugar?