Not everyone will contact your small business to complain. But they just might head online to spout off their negative feedback!

Keeping tabs of mentions of your biz on the internet is key to managing your online reputation. Some tips for covering your bases plus an infographic all about customer service. (This post is sponsored by Visa Business).






Comments


Written by tiroberts
1794 days ago

Really great post, Martina. I try to keep tabs on my online rep. I'll periodically do a Google search to look for any negative comments, reviews, feedback and such. So far, I've not found any and I'm happy about that.

Your post has probed me to do another Google search. It's been a while since I've done one so thanks for the reminder! :)

Ti



Written by Martina Iring
1794 days ago

My pleasure Ti! Thanks for your comment!



Written by tiroberts
1794 days ago

Really great post, Martina. I try to keep tabs on my online rep. I'll periodically do a Google search to look for any negative comments, reviews, feedback and such. So far, I've not found any and I'm happy about that.

Your post has probed me to do another Google search. It's been a while since I've done one so thanks for the reminder! :)

Ti



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