Did you ever wonder if there's a price for exclusivity? Here's a great customer service story about how one well-known business garnered poor marks for customer service by discriminating against one of the largest demographics--the poor. And yes, even the poor have money to spend, so why not consider them in your business plan?
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Comments
4930 days ago
Thanks for recommending this great read and kudos to the author!
Alan
4930 days ago
4934 days ago
businessavante